Maximizing Customer Loyalty with DOOH Advertising at 7-Eleven®: A Guide for Brands

The Benefits of DOOH Advertising for Enhancing Customer Loyalty

In the bustling world of retail and advertising, capturing attention is akin to striking gold. And nowhere is this truer than in the convenience store landscape, where the transaction time is brief, yet the potential for impact is immense. Enter the realm of Digital Out-of-Home (DOOH) advertising, a frontier that 7-Eleven® has mastered with the help of ATM.TV. As the founder of ATM.TV, I’ve witnessed firsthand how DOOH can be an engine for enhancing customer loyalty, a critical metric in today’s hyper-competitive market.

The Power of Presence

At 7-Eleven®, the power of presence is undeniable. With a network of over 8,500 stores across the U.S., the brand touches the lives of millions daily. With each visit, customers are not just making a purchase; they’re engaging in an experience. DOOH advertising amplifies this experience by presenting dynamic content that resonates with the viewer. It’s about creating a narrative that customers want to be a part of—a narrative that includes them, rewards them, and keeps them coming back for more.

Fun Fact: Did you know that the average 7-Eleven® store sees hundreds of customers per day? That’s hundreds of opportunities to spark a connection through DOOH advertising every single day.

The Personal Touch

In a world oversaturated with generic advertising, personalization is key. Through DOOH advertising, brands can tailor their messaging to align with the local community, the time of day, or even the weather. This level of customization is not just smart; it’s expected by today’s discerning consumer. When a customer feels seen and understood, their loyalty naturally begins to incline.

A Network of Notable Names

At ATM.TV, we’ve had the privilege of working with over 150 notable advertisers, including giants like AT&T, Goodyear, Lotto, Amazon, Hersheys, Reeses, and Chase Bank. These brands understand the value of leverage—leveraging a nationwide footprint to create a local impact. By being present in 7-Eleven® stores, they’re tapping into a network that’s as vast as it is varied, reaching demographics from all walks of life.

Trivia: Chase Bank’s advertisements often spotlight contactless payment options—a perfect message for the convenience-seeking 7-Eleven® customer.

The Repeat Effect

DOOH advertising isn’t a one-and-done deal. It’s about the repeat effect. Consistent branding and messaging across multiple 7-Eleven® locations create a sense of familiarity. Familiarity breeds trust, and trust is the cornerstone of loyalty. When customers know they can expect the same high-quality experience at any 7-Eleven® they walk into, complemented by the engaging content on ATM.TV screens, they’re more likely to become repeat visitors.

Measurable Impact

With ATM.TV, the impact of DOOH advertising is measurable. Through GeoPath verification, we know that we’re reaching over 5 billion people annually. This isn’t just a number; it’s a testament to the effectiveness of DOOH in driving customer engagement and, by extension, loyalty.

Internal Link: Discover the measurable impact of DOOH advertising with ATM.TV at 7-Eleven®.


In the end, enhancing customer loyalty through DOOH advertising is about creating a connection that goes beyond the transaction. It’s about building a community around a brand, a store, and an experience. At 7-Eleven®, through the innovative platform provided by ATM.TV, advertisers have the unique opportunity to become an integral part of the customer’s day, to be the brand that understands them, rewards them, and keeps them coming back for more. And in today’s fast-paced world, that’s the kind of loyalty that counts.

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